Refund policy

30-Day Return Policy

We want you to love every sip of FUEGO ROJO™. However, if there’s an issue with your order, you have 30 days after receiving your item to request a return or replacement.

Eligibility for Returns

Because FUEGO ROJO™ is a consumable beverage, we can only accept returns for unopened, unused, and sealed items in their original packaging. The product must be in the same condition you received it.

To start a return, please contact us at support@drinkfuego.com.

Once your return is approved, we’ll provide a return shipping label and detailed instructions.

Please note: Items sent back to us without first requesting a return will not be accepted.

For any questions, you can always reach us at support@drinkfuego.com.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is damaged, leaking, or incorrect. We’ll evaluate the issue and make it right, whether that means sending a replacement or issuing a refund.

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Refunds

Once we’ve received and inspected your return, we’ll let you know whether your refund has been approved.

If approved, you’ll automatically receive a refund to your original payment method within 10 business days.

Please note that your bank or credit card company may take additional time to process and post the refund.

If it’s been more than 15 business days since your refund was approved, please contact us at support@drinkfuego.com.